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What to do when an employee states an error is received with regards to the SSN #?

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What to do when an employee states an error is received with regards to the SSN #?

First ask the employee if they have used the EasyAppsOnline system before,and if so, through which employer? If the prior employer is one of your clients then the employee can be moved from the old group to the new one. 

To do this:
  1. Locate the prior company in your client list.
  2. Find the employee's name and from the Choose an Action Menu Select Edit Account. 
  3. In the drop down box under company's drop down box, find the new company and select the submit/update button.
  4. The employee will be moved to the new group. 
  5. Go under the new group and delete the employee account which does not contain the previous year's data.
  6. If the prior employer is not in the agent's database, please contact EasyAppsOnline Support Team @ 1.888.563.4474 for further assistance. 

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