EasyAppsOnline Support Center
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Common Census Errors
The #1 reason brokers receive errors when trying to upload the EasyAppsOnline census is due to incorrect use of the Copy/Paste function. Common Census Errors Gender Error This error is typically caused by an additional "space" being added after the last letter. Example: "M " instead of "M" Date Error This error is typically caused by formatting issues with the date field. To correct [...]
Can we upload our own census spreadsheet to EasyAppsOnline?
No, the ONLY template census which can be used is the EasyAppsOnline Employee Census Template. The census has information hidden in the background used to communicate with our server. The EasyAppsOnline Employee Census Template CANNOT be altered in any way, if so, there may be upload [...]
How to set up Time Cards?
Description The EasyAppsOnline Timecard provides clients with a free time management system that is easy to use and easy to manage. How it works The process begins with the HR manager setting up the Timecard department/billing codes that will be available for each employee to assign hours under. Once employees have documented their time for the current or previous pay period the information [...]
Add New Client Wizard Tutorial
Getting to the Wizard To get to the Add New Client Wizard Click Add Client. Click Start Wizard If you exit the wizard before completing all of the steps Click Add Client. Locate your client's name from the drop down menu shown. The system will then allow you to modify existing steps or finish remaining ones. Company Information General Information Enter the [...]
My client completed EasyAppsOnline last year with another agency. Can I access their information?
In order to transfer employee information between EasyAppsOnline brokers you must complete a client transfer form which can be located under the Help tab on the main menu when you first log in. The document in the help library is called Client Transfer Form. You will need to complete this, fax it to 1-888-563-8112 or email it to [email protected]. Once we contact the original agent and [...]