Can I email the instructions to all of the employees?

Only if email address have been uploaded via census or added through the Maintain Employee listing, and you copy and paste all of the email addresses into a new email message and attach the file. A mass email may be sent however which sends the employees their usernames and password by selecting Email Passwords to Emps HOWEVER this will not attach the Quick Start Guide to the email. NOTE: [...]

Error message received on Medical Information Page after selecting Save Condition

The error message pertains to using dashes or special characters within the medication field when there should only becommas with no spaces separating multiple [...]

How to Create an Enrollment Report

Log into your EAO site and click the Reports button on the Main Menu near the top of the screen. Go to the first report Company Pre-Screening Enrollment and Exception Report. Click on the Choose a Client drop-box and select the client. Click on the Choose a Report drop-box and select Enrollment Report. Click the Run Report button to the right to view, print, and export [...]

How do I find out whether the applications have been sent to the carrier?

Under the client's Choose an Action Menu, locate the option Submission Code History. It will provide you with all the submission codes for the carriers and when the applications were picked up. or Under the client's Choose an Action Menu, locate Application Managent. Click on the link at the top of the page to reveiw. It will provide you with all the submission codes for the carriers, [...]

What do I tell my clients who have questions about the security of EasyAppsOnline?

We sign Business Agreements with the carriers that we represent in regards to the security of our clients. You may also tell your client that we implement the following processes to ensure the protection of data: "Intrusion" testing on a regular basis in addition to having hardware, software firewalls, and intrusion detection software. SSL Certificate with $1M indemnification - [...]