Where can an employee go to chat with support online?

The employee can chat online with our Support Team through: www.easyappsonline.com They may also send a question via email to the agent through the Employee Support Tab on the Main Menu when they log [...]

No, the SSN is a mandatory field. Do not add just X's as the application will not be able to send to carrier.If they try to enter a dummy SSN they will receive a duplicate error, and to fix this contact EasyAppsOnline's Support @ 1.888.563.4474, we can override the system to allow a dummy SSN# such as all zeros ie: 000-00-0000.

The following are fields that can be updated:Date fields (with the exception of the Emergency Room Visit Date)Prescriptions Diagnosis/treatmentCurrent status Therefore if the system is not accepting the change, then delete the condition and re-add it to correct the [...]

ossible to complete the employee application without the social security number?

No, the SSN is a mandatory field. Do not add just X's as the application will not be able to send to carrier. If they try to enter a dummy SSN they will receive a duplicate error, and to fix this contact EasyAppsOnline's Support @ 1.888.563.4474, we can override the system to allow a dummy SSN# such as all zeros ie: [...]

Can I email instructions to the employees?

Only if email address have been uploaded via census or added through the Maintain Employee listing, and you copy and paste all of the email addresses into a new email message and attach the file. A mass email may be sent however which sends the employees their usernames and password by selecting Email Passwords to Emps HOWEVER this will not attach the Quick Start Guide to the email. NOTE: [...]

How to transfer employees between companies in the system

To transfer employees between companies Click Clients Click Choose an Action Select Maintain Emps Next to the employee to be transferred, click Choose an action Select Edit Account From the Companies drop down menu choose the new company Click [...]